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  • Speaker volume is not changing when using AirPlay on a compatible Apple device or a computer with iTunes (version 10 or later).

    The following MartinLogan products feature AirPlay technology: Bravado  Cadence Crescendo  Crescendo X  Forte Unison You may need to enable iTunes control from remote speakers. Refer to the software’s documentation.    

    Created: Dec 07 2015 | Updated: Aug 24 2018

  • When using Windows Media Player or another device with DLNA, the Crescendo is not playing music.

    The following MartinLogan products are compatible for use as an audio output device using DLNA: Crescendo (not Crescendo X) Windows Media Player You may need to turn on media sharing within Windows Media Player to enable streaming to the speaker....

    Created: Dec 07 2015 | Updated: Aug 24 2018

  • My wireless audio device does not turn on.

    Check that the speaker’s AC power cord is firmly attached to the speaker’s AC In jack and plugged into a working AC outlet. If your AirPlay or Play-Fi compatible wireless audio device is in standby and you are attempting to start a new audio stream, the device should...

    Created: Dec 07 2015 | Updated: Mar 20 2018

  • The Wi-Fi Indicator light does not light up.

    Bravado When connected to a network with an Ethernet cable, this light will turn off. Cadence When connected to a network with an Ethernet cable, this light will turn off. Crescendo (see below for Crescendo X) Front Panel LED The front panel LED only...

    Created: Dec 07 2015 | Updated: Mar 20 2018

  • I can not find the Cadence, Crescendo, Crescendo X, or Verse using Bluetooth.

    The Crescendo and Crescendo X must be set to the Bluetooth input (front LED will be blue) before they will appear as an available Bluetooth audio device. The Cadence and Verse must be set to the Bluetooth input before they will appear as an available Bluetooth audio device.  

    Created: Dec 07 2015 | Updated: Aug 24 2018

  • No output from the wireless audio device.

    Check that the speaker is turned on and not in standby mode. Check that the speaker is not muted. Check that the speaker’s volume is not turned all the way down. Check the speaker is set to the proper input. Check that your source component is turned on and source...

    Created: Dec 07 2015 | Updated: Mar 20 2018

  • Sound is coming from both my speaker and my connected television.

    When utilizing the speaker to supplement a television, the television’s audio output should be defeated. Some televisions will allow you to turn off the internal speaker via the television’s menu system. Other televisions may require you to turn the television’s...

    Created: Dec 07 2015 | Updated: Mar 20 2018

  • The speaker is too quiet even when it is turned up.

    Check that the output on your audio source is not connected via a variable level output. Sometimes this option may be configured in the source component’s menu. Please refer to the manual for the source component in question. If the connected device has a variable level output (such...

    Created: Dec 07 2015 | Updated: Dec 07 2015

  • No sound coming from external sub.

    Bravado This devices automatically detect thats a sub is connected and adjust the internal crossovers accordingly. Cadence Subwoofer output must be turned on. If using a wired connection, use the menu to select “Subwoofer> Wired Sub”. If using a wireless...

    Created: Dec 07 2015 | Updated: Mar 20 2018

  • External sub is too quiet.

    Turn up the volume on the subwoofer. Try moving the subwoofer to a different location in the listening room.    

    Created: Dec 07 2015 | Updated: Mar 20 2018

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