Troubleshooting Wireless Products

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My wireless audio device does not turn on.

Created: Dec 07 2015 | Updated: Mar 20 2018

• Check that the speaker’s AC power cord is firmly attached to the speaker’s AC In jack and plugged into a working AC outlet.
• If your AirPlay or Play-Fi compatible wireless audio device is in standby and you are attempting to start a new audio stream, the device should come out of standby automatically. If, after selecting it in the AirPlay or Play-Fi menu, it remains in standby, select another wireless speaker form the selection menu and then attempt choosing your wireless audio device a second time.