Troubleshooting Wireless Products

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Play-Fi app stops suddenly while playing.

Created: Dec 07 2015 | Updated: Dec 07 2015

The majority of the time, this occurs when something else is happening on your smartphone or tablet outside of the Play-Fi app. For instance, the app may crash if:

• The device's battery is low, causing it to conserve resources
• The memory has filled up
• The Play-Fi app’s background process was forced to stop by the OS for other reasons, and the app was not able to resume
• An OS-level illegal operation occurred

To avoid further crashes, try plugging in your device and closing or killing other memory-intensive background applications.  Then, restart the app and enjoy the music.