During the unprecedented impact of COVID-19 we have reduced both staff and hours of operation. Because of this, all calls may not be answered. For all technical support related inquires we encourage you to email firstname.lastname@example.org and email@example.com for sales inquiries. Please expect a slightly longer response time than usual. Thank you for your understanding during this time.
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Thank you for purchasing a MartinLogan product. All MartinLogan products meeting the conditions set forth here are eligible to receive the Limited Warranty. Please retain your sales receipt for proof of warranty terms and proof of purchase from an authorized MartinLogan dealer or distributor in the United States or Canada. Please register your purchase on the Online Warranty Registration system on MartinLogan.com.
MartinLogan, Ltd. warrants the product designated herein to be free of manufacturing defects in material and workmanship, subject to the conditions and for a period set forth below. This Warranty expires on the anniversary of the date of delivery. The Limited Warranty period on MartinLogan products is as follows:
Only dealers found on the following pages are current authorized MartinLogan dealers. Goods purchased from any entity not found on these lists list are not entitled to MartinLogan Limited Warranty coverage:
This warranty applies only to purchases made from authorized MartinLogan dealers and distributors in the United States and Canada. For warranty terms, conditions, and support elsewhere, please contact the authorized MartinLogan distributor in the country where your purchase was made. Warranty outside the US and Canada is established and provided by authorized MartinLogan distributors around the world.
MartinLogan refurbished products may be lightly pre-owned, demonstration, test products, or factory closeouts that have undergone rigorous inspection to ensure they meet MartinLogan’s strict quality standards for both sonic performance and mechanical integrity. We back every refurbished product with a Refurbished product warranty.
Our refurbished products are packaged in factory packaging, complete with all documentation and where applicable, the accessories that normally ship with the product. On occasion, refurbished products may contain minor cosmetic blemishes, but will sonically perform to our industry leading full performance standards.
Each refurbished product:
In the event the product fails during the warranty period and the above conditions are met, the purchaser's sole remedy under this Warranty shall be to return the product to MartinLogan or an authorized MartinLogan repair center where the defect will be rectified without charge for parts or labor.
MartinLogan reserves the right to modify the design of any product without obligation to purchaser of previously manufactured products and to change the prices or specifications of any product without notice or obligation to any person.
Any implied warranties relating to the above product shall be limited to the duration of the above Warranty. This Warranty does not extend to any incidental or consequential costs or damages to the purchaser. Some states do not allow limitations on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This Warranty represents a limited warranty as per definition by the Federal Trade Commission (Magnuson-Moss Act).