Running firmware updates will resolve bugs and/or unlock new features as they become available. There are two unique pieces of firmware installed on your wireless audio device. Play-Fi firmware: Requires occasional updates which are handled automatically by the Play-Fi...
Created: Dec 07 2015 | Updated: Jul 17 2018
Rebooting your wireless audio device will force it to reconnect to your network. Bravado Press and hold the power button for 3 seconds. The reset tone will sound once. This reboot will cycle the power off and on and force the wireless audio device to reconnect to your...
Created: Sep 28 2015 | Updated: Aug 24 2018
Click here to learn how to update your firmware. There are two unique pieces of firmware installed on your wireless audio device. Play-Fi firmware: This firmware controls the Play-fi portion of the electronics for the following products: Bravado Cadence Crescendo...
Created: Dec 07 2015 | Updated: Jul 17 2018
Check that your device is powered on. Verify the network connection has not been lost. Verify that your mobile device or PC and your wireless product are connected to the same network. Verify that other wireless devices are able to connect to your router and Wi-Fi/internet...
Created: Sep 28 2015 | Updated: Aug 24 2018
The information on this page pertains the the following Play-Fi compatible products Bravado Cadence Crescendo X Forte Motion Vision X Unison Wi-Fi Light is Solid This indicates the Play-Fi product has the network setup information, and is connected to the network....
Created: Sep 28 2015 | Updated: Aug 24 2018
The following wireless audio products are provided with remote controls. Cadence Crescendo Crescendo X Motion Vision X Verse Replace the remote control’s batteries with matching batteries. If new batteries do not fix the problem, you may have a faulty...
Created: Dec 07 2015 | Updated: Jun 01 2018
If you are experiencing difficulties streaming from the Play-Fi app for your Windows PC, try the following: Change your network type from “Public” to “Home” or “Work”. Enable Network Sharing. Run the app in Administrator mode. Ensure DTS Play-Fi is allowed in...
Created: Sep 28 2015 | Updated: Aug 24 2018
Try any (or all) the following recommendations and see if speaker begins responding as expected: Turn the wireless audio device off using the power button. Wait thirty seconds and turn the speaker back on. Unplug the speaker, wait thirty seconds, plug it back in, and turn...
Created: Dec 07 2015 | Updated: Aug 24 2018
Multiple MartinLogan products utilize remotes of similar design. These products include: Cadence Crescendo Crescendo X Motion Vision X Verse For proper orientation of the batteries in these remotes, please refer to the following image.
Updated: Aug 24 2018
Flashing purple indicates the speaker is set to Wireless/Ethernet input, but no network is detected. If connected via an Ethernet cable, check to make sure the cable is attached to a router and that the router is functioning properly. If connected via Wi-Fi, make sure your...
Created: Dec 07 2015 | Updated: Mar 20 2018
Verify that your wireless network is functioning. Your router’s wireless signal may be weak or your wireless audio device may be out of the range of your Wi-Fi network. Click here for more information on resolving issues related to wireless networking Reboot...
Created: Dec 07 2015 | Updated: Mar 20 2018
The Crescendo and Crescendo X must be set to the Bluetooth input (front LED will be blue) before they will appear as an available Bluetooth audio device. The Cadence and Verse must be set to the Bluetooth input before they will appear as an available Bluetooth audio device.
Created: Dec 07 2015 | Updated: Aug 24 2018
Check that the speaker is turned on and not in standby mode. Check that the speaker is not muted. Check that the speaker’s volume is not turned all the way down. Check the speaker is set to the proper input. Check that your source component is turned on and source...
Created: Dec 07 2015 | Updated: Mar 20 2018
To get optimal performance, ensure that the DHCP server is properly configured, and that each extender/repeater is set up as an access point that does not overlap with the Wi-Fi channel. Information on these settings can be found in the owner’s manual of your router, or their...
Created: Sep 28 2015 | Updated: Dec 04 2015
The Motion Vision was designed to provide the discerning MartinLogan customer an exceptional experience with both music and movies. As part of this, Vision’s processor needs to be able to detect and switch automatically between multiple audio formats such as Dolby Digital, DTS, PCM...
Created: Sep 19 2019 | Updated: Sep 19 2018
Assigning a static IP is a relatively simple way to make sure that your app is always able to locate your wireless audio device. Every router is different but there are often tutorials online.First you should make a note of the MAC address of each of your wireless audio devices. This...
Created: Sep 28 2015 | Updated: Dec 04 2015
It is likely that the wireless network strength is low at the location of the wireless audio device, or there is something causing interference. Make sure the wireless audio device is positioned away from home telephones and base stations as well as Bluetooth and devices like Wi-Fi...
Created: Sep 28 2015 | Updated: Aug 24 2018
Verify your wireless network is functioning correctly. You may need to restart your router. If the Wi-Fi Status light is solid (indicating a connection): Try restarting the app. On iOS and Android this is done by double clicking the home button to show currently...
Created: Sep 28 2015 | Updated: Aug 24 2018
Most likely the wireless audio device is still looking for your old network and will need to be setup on the new router. Place the device is setup mode using either WPS or Access Point setup mode and follow the normal setup procedure.
Created: Sep 28 2015 | Updated: Aug 24 2018
The majority of the time, this occurs when something else is happening on your smartphone or tablet outside of the Play-Fi app. For instance, the app may crash if:The device's battery is low, causing it to conserve resourcesThe memory has filled upThe Play-Fi app’s background process...
Created: Dec 07 2015 | Updated: Dec 07 2015
A Play-Fi device update can fail because the Wi-Fi connection between the Play-Fi device, phone, tablet, or PC and router was interrupted, either because of heavy network traffic, an obscured signal, or wireless interference. If the update fails repeatedly, try moving your Play-Fi...
Created: Dec 07 2015 | Updated: Mar 20 2018
The final step during Play-Fi Set-Up is for the app to search for and find the new products connected to the Wi-Fi network. If it is unable to find the product at this step, one of two things has occurred. It’s possible the password was inadvertently...
Created: Dec 07 2015 | Updated: Mar 20 2018
Click here to review detailed information on the DTS Play-Fi web-site.
Created: Dec 07 2015 | Updated: Dec 07 2015
Bravado When connected to a network with an Ethernet cable, this light will turn off. Cadence When connected to a network with an Ethernet cable, this light will turn off. Crescendo (see below for Crescendo X) Front Panel LED The front panel LED only...
Created: Dec 07 2015 | Updated: Mar 20 2018
When utilizing the speaker to supplement a television, the television’s audio output should be defeated. Some televisions will allow you to turn off the internal speaker via the television’s menu system. Other televisions may require you to turn the television’s...
Created: Dec 07 2015 | Updated: Mar 20 2018
Bravado This devices automatically detect thats a sub is connected and adjust the internal crossovers accordingly. Cadence Subwoofer output must be turned on. If using a wired connection, use the menu to select “Subwoofer> Wired Sub”. If using a wireless...
Created: Dec 07 2015 | Updated: Mar 20 2018
Walls are a hindrance to any Wi-Fi signal, and the more there are, the worse the signal and transmission rates become. Adding additional access points to your network that are closer to your speakers will allow you to cover more of your house in Wi-Fi and also generally improve your...
Created: Sep 28 2015 | Updated: Dec 04 2015
The following MartinLogan products feature AirPlay technology: Bravado Cadence Crescendo Crescendo X Forte Unison You may need to enable iTunes control from remote speakers. Refer to the software’s documentation.
Created: Dec 07 2015 | Updated: Aug 24 2018
The following MartinLogan products are compatible for use as an audio output device using DLNA: Crescendo (not Crescendo X) Windows Media Player You may need to turn on media sharing within Windows Media Player to enable streaming to the speaker....
Created: Dec 07 2015 | Updated: Aug 24 2018
Click here to review detailed information on the DTS Play-Fi web-site.
Created: Dec 07 2015 | Updated: Dec 07 2015
For information on the DTS Play-Fi app, please visit: https://play-fi.com/faq.
Created: Dec 07 2015 | Updated: Aug 24 2018
Click here to review detailed information on the DTS Play-Fi web-site.
Created: Dec 07 2015 | Updated: Dec 07 2015
Check that the output on your audio source is not connected via a variable level output. Sometimes this option may be configured in the source component’s menu. Please refer to the manual for the source component in question. If the connected device has a variable level output (such...
Created: Dec 07 2015 | Updated: Dec 07 2015
Click here to review detailed information on the DTS Play-Fi web-site.
Created: Dec 07 2015 | Updated: Dec 07 2015
If the auxiliary input has a cable plugged into the connection (with or without active audio content), the speaker might not go into standby mode or stay in standby mode, even if standby is manually activated.
Created: Dec 07 2015 | Updated: Dec 07 2015
Check that the speaker’s AC power cord is firmly attached to the speaker’s AC In jack and plugged into a working AC outlet. If your AirPlay or Play-Fi compatible wireless audio device is in standby and you are attempting to start a new audio stream, the device should...
Created: Dec 07 2015 | Updated: Mar 20 2018
Turn up the volume on the subwoofer. Try moving the subwoofer to a different location in the listening room.
Created: Dec 07 2015 | Updated: Mar 20 2018