During the unprecedented impact of COVID-19 we have reduced both staff and hours of operation. Because of this, all calls may not be answered. For all technical support related inquires we encourage you to email service@martinlogan.com and sales@martinlogan.com for sales inquiries. Please expect a slightly longer response time than usual. Thank you for your understanding during this time.

Troubleshooting Wireless Products

« Back to Support Home

The speaker is too quiet even when it is turned up.

Created: Dec 07 2015 | Updated: Dec 07 2015

Check that the output on your audio source is not connected via a variable level output. Sometimes this option may be configured in the source component’s menu. Please refer to the manual for the source component in question. If the connected device has a variable level output (such as a Bluetooth connection or a headphone jack on a digital media player), you may need to adjust the volume level on the audio source device itself.

Uncompromising performance. Unflinching accuracy. Unwavering reliability. Harnessing the myriad technical advantages of electrostatic principles to recreate sound in its truest form—this is what MartinLogan is all about.