A Warning About "Unauthorized" Dealers
Unfortunately, MartinLogan products are sometimes sold by companies that are not authorized to do so. Goods sold by these unauthorized companies are not purchased from MartinLogan; instead, they are acquired from a host of other sources that may be used, damaged, or even counterfiet. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to MartinLogan warranty coverage.
Why should you only buy from an authorized dealer?
To ensure you get the highest quality products and services offered from MartinLogan, we've partnered with the best possible resellers in the audio industry. Sometimes companies or websites try to "lure" you into their store and often advertise MartinLogan goods, but one of the following situations usually occurs:
(1) Bait-and-switch: They don't actually have anything in stock and hope to sell another brand.
(2) Goods are purchased on a secondary "gray" market;
(3) Copy-cat products that are not produced by MartinLogan;
(4) Damaged, defective or so-called "B" stock goods; or
(5) Stolen goods
Is Amazon.com an Authorized Dealer?
Only select dealers are authorized to sell MartinLogan products through Amazon, and many resellers who sell through Amazon are not. When purchasing, it is important to note where the product is being "shipped from and sold by," which is stated clearly in the header for each product on Amazon.com. If you are still unsure, please contact us directly.
Here's a list of sellers on Amazon.com that ARE authorized:
| Audio Advice | Audio Advisor |
| Safe and Sound |
MartinLogan Direct Closeouts is our official Amazon store for close-outs that are sold and fulfilled directly from MartinLogan. Our factory closeouts have undergone rigorous inspection to ensure they meet MartinLogan’s strict quality standards for both sonic performance and mechanical integrity.
Scammer companies to avoid at all costs!
If the price is "too good to be true" — there's a reason for that! While this list is not exhaustive, here are some example scammer websites that are not authorized dealers that claim to have new MartinLogan products available. Products purchased from them have been found to be used, damaged, altered with fake serial numbers, or counterfeit...BUYER BEWARE!
- The Speaker Pros
- Elegant audio video
- Designer audio video
- Audio Video liquidators
- New audio video
- Copenhagen audio video
- Human Audio Video
- Nation Wide Stereo
- New Age Electronics
How can you be sure to find an authorized dealer?
Only dealers found on the following pages are authorized MartinLogan dealers. Purchased goods from any other dealer NOT found on this list are not entitled to MartinLogan warranty coverage:
Authorized Online Dealers Authorized Dealers Locator
If you see any other websites advertising MartinLogan speakers for sale, don’t buy from them! These are ‘bait and switch’ websites not authorized to carry MartinLogan product. The site will reel you in by advertising MartinLogan product they don’t have, then they’ll try to sell you another brand. If they do have MartinLogan product, it came through shady “gray market” channels and there will be NO WARRANTY. MartinLogan only honors warranties on products sold through Authorized MartinLogan dealers.
Authorized MartinLogan Dealers will NEVER match the prices offered on these sites. We offer exceptional products at competitive prices. That’s the MartinLogan difference. We invite you to hear that difference. Sit down today in an Authorized MartinLogan Dealer’s store and listen — one more thing those online sites can’t offer — an in-store demo!
Still not sure?
No problem, if a dealer is telling you they are authorized and you think otherwise, simply give us a call and we can verify if that dealer is authorized or not to sell MartinLogan: 785-749-0133 or send us an email.
NOTE: While it may sometimes take a few days for a new dealer to appear on our website, we ALWAYS have the most current, up-to-date authorized dealer list at MartinLogan headquarters, so if you're not sure in any way, give us a call M-F, 8AM to 5PM CT.